Digital loyalty card on your phone • No app needed

More than a loyalty card:
a direct line to your customers

No more cards forgotten at the bottom of a pocket. Offer a 100% digital program that collects your customers’ details, shows you how loyal they are, and lets you bring them back at exactly the right moment.

How it works

Three steps, and your regulars are in your pocket.

  1. Step 1

    Create your account

    Generate your QR code and customize your card: logo, colors, reward. Your card is ready in 2 minutes!

    Quick customization
  2. Step 2

    Display it, they scan it!

    Put your QR code where your customers can reach it. With a single scan they fill in a short form and get their digital loyalty card instantly. No app to download.

    Apple Wallet & Google Wallet
  3. Step 3

    Track, analyze, win back

    Never let a customer forget about you again. Turn your data into revenue. See their habits. Spot your best customers. Trigger a purchase with a notification right on their screen.

    Pro

Paper vs. digital

Your paper card does what it can.

Which isn’t much.
Stop handing out scraps of paper that get lost, and start building a customer database that actually pays off.

The paper card
Cartia
The cardLost, washed, forgotten.In the phone, in Apple Wallet and Google Wallet.
The customerAn anonymous piece of cardboard.A name, contact details and a date of birth.
ContactNo way to reach them.A message sent to their phone whenever you decide.
BrandingNew logo, reprint everything.You edit it, and cards already issued update automatically.
The numbers“Comes in a lot, I think.”Visit frequency, last visit, customers who stopped coming.

Compare paper and digital loyalty cards, point by point

The dashboard

You’re no longer flying blind.

Customization

A card that looks like you, updated instantly.

Customize your card in a flash.

Stamps or points
Your reward

A preview of how the card will look on your customers’ phones.

Apple WalletiPhone
Maison LuneSTAMPS3 / 10
REWARD10th coffee free
Preview · demo QR
Google WalletAndroid
CartiaMaison Lune
Stamps3/10
Reward10th coffee free
Preview · demo QR
Create my card in 5 minutes

Get started now: in 5 minutes, your new loyalty program will be ready to scan.

Your customer database

A stamp teaches you nothing. A digital loyalty card does.

Age, visit frequency, last visit: you finally know who keeps your business going.

You reward your regulars, win back the occasional ones, and stop doing marketing blind.

How to bring back an occasional customer

  • Get to know them

    First name, contact details, date of birth. Build a qualified customer database.

  • Track their loyalty

    Every visit is recorded. Easily analyze how often they come in and what their buying habits are.

  • Spot your best customers

    See at a glance who keeps your business going and who you need to win back.

  • Pro

    Reach them in one click

    Write your message in your dashboard. It appears instantly on their smartphone.

Push notifications

You no longer depend on foot traffic. You create it.

Special opening hours, promotions, special offers, new arrivals… Add them from your dashboard and notify all your customers.

3h 36m
per day spent on mobile in France.Source: Data.ai, State of Mobile 2024.
  • You choose your message, the shop, the customers you’re targeting and the exact time.
  • Your customers get the notification right on their phone.
  • A modern way to keep your brand in their pocket. You reach your customers at the right moment to prompt a purchase and bring them back to your shop.

Available on the Pro plan

5 ways to bring back an occasional customer

Pricing

Clear pricing to keep your customers coming back.

Free

Perfect for trying it out

€0/mo

  • Up to 50 customers
  • 1 loyalty card
  • 1 location
  • Limited customization (up to 3 card changes, applied at the next scan)
  • Dashboard
  • QR code and printable posters
Most popular

Pro

Grow your customer loyalty

€29.90/mo

  • Unlimited customers
  • 1 loyalty card
  • 1 location
  • Unlimited customization + automatic card updates
  • Dashboard
  • QR code and printable posters
  • Customer list export
  • Push notifications
  • Staff accounts
  • Smart customer filters
  • Offline counter
Try free for 14 days

No commitment, cancel in 1 click

Business

3 locations included, all-inclusive

€59.90/mo

  • Unlimited customers
  • 3 cards included
  • 3 locations included
  • Extra location: €10/mo, as many as you want
  • Unlimited customization + automatic card updates
  • Advanced stats per location
  • QR code and printable posters
  • Customer list export
  • Push notifications
  • Staff accounts
  • Smart customer filters
  • Offline counter
Try free for 14 days

No commitment, cancel in 1 click

The math

What does a customer who doesn’t come back cost you?

Enter your numbers: we’ll calculate what one more return visit is worth.

If 10% of visits are repeated once more thanks to the card

Additional revenue

€28,080/ year

  • +1,872visits over the year
  • €2,340more each month
  • 24 visitscover the Cartia Pro subscription
  • €0.98per day for the Pro subscription
Create my free card

An estimate, not a promise: your numbers multiplied by the assumption you choose, with the real subscription price deducted.

Get in touch

Still on the fence? We’ll answer your questions.

Questions about setting up your digital loyalty card? Not sure how to adapt it to your business?
Our team is here to help. Write to us: we’ll reply within 24 hours so you can launch your program with confidence.

Frequently asked questions

Everything you might want to ask before you get started.

How does a digital loyalty card work?

With Cartia, you generate a QR code that your customers scan at the counter. They fill in a short form in about a minute, add the card to Apple Wallet or Google Wallet, then collect stamps or points on their phone, with no app to install. No more lost cardboard cards.

What’s the difference between a digital loyalty card and a paper punch card?

The loyalty idea is the same. What changes is what the card does for you:

  • No more forgotten cardspaper gets lost, while a digital card stays on the customer’s smartphone at all times (Apple Wallet and Google Wallet).
  • No more anonymitypaper is blind, while a digital card builds a customer database with their contact details and visit history.
  • No more printing costspaper gets thrown away at the first change, while a digital card updates automatically for all of your customers.

Cartia replaces the cardboard, not the program.

Read the paper vs. digital loyalty card comparison
Do my customers have to download an app?

No. Your customers scan the QR code and save your card to their phone’s Wallet in one tap, with nothing to download.

Read the Apple Wallet and Google Wallet guide
Can I really get started for free?

Yes, completely! Start for free with no credit card and no commitment, up to 50 customers.

The Pro and Business plans come with a 14-day free trial, so you see the unlimited program before the first charge. A credit card is required to start the trial; the Free plan never asks for one.

What comes next? Move up to Pro or Business in 1 click from your account: you keep all of your data and don’t have to start over.

What do I need to install in my shop?

Nothing more than your smartphone and a printed QR code. Here is how it works:

  • The customer scanson their first visit, they scan your QR code to add their new card to their Wallet.
  • You scanon later visits, you scan their digital card with your smartphone to give them their loyalty points or their stamp for the visit.
Can I still scan loyalty cards without internet?

Yes, on the Pro and Business plans. When the connection drops, you keep scanning cards at the Cartia counter: stamps, points, removing a mistake, giving a reward. Visits are stored on your phone or tablet and are sent automatically as soon as the connection is back. The customer’s card updates on their phone at that point. The dashboard stays viewable as it was before the outage, for pages already opened on the device. The only requirement: you must have opened the counter once with internet on the device. On the Free plan, the counter needs a connection.

The offline counter in detail
Can I use points instead of stamps?

Of course! Every business is different, so your loyalty program should be too.

Build a custom program by setting your own rules, the threshold to reach and the final reward.

Read the guide to a profitable loyalty program
How much does digital loyalty card software cost?

Cartia offers three plans:

  • Free€0. Up to 50 customers, no credit card.
  • Pro€29.90 per month, tax included. 14-day free trial (credit card required to activate).
  • Business€59.90 per month, tax included. 3 locations included. 14-day free trial (credit card required to activate).

On Business, each location beyond the 3 included costs €10 per month, tax included, with no limit on the number of locations.

No credit card is needed to start on the Free plan. On Pro and Business, billing starts at the end of the trial if you stay.

Compare plans
Can I manage several locations with Cartia?

Yes, the Business plan is built for that! From a single account, you run several points of sale (under the same brand or different brands), each with its own loyalty program.

The Business plan at €59.90 per month, tax included, includes 3 locations and 3 programs. Need one more shop? Add it in one click from your dashboard for €10 per month, tax included, as many times as you need, without changing plan, with no setup fee, and just as easy to remove.

See the Business plan
Does the loyalty card appear in Apple Wallet and Google Wallet?

Of course! It’s 100% automatic. They scan your QR code, and their new loyalty card is stored instantly in the Wallet app on their phone (Apple or Google).

Zero effort for them, maximum visibility for you.

If I change my colors or logo, do the cards already issued change too?

Absolutely! That is the magic of digital. Going for a more modern look? Change your logo or colors from your Cartia account in a few clicks.

On the Pro and Business plans, the change is immediate and synced in real time to your customers’ smartphones. On the Free plan, the update happens the next time the customer comes back and uses their card at checkout.

Can I send messages to my customers directly?

Absolutely! Your dashboard lets you create tailored campaigns with ease:

  1. Write your message.
  2. Target the shop concerned and the customers you want to reach.
  3. Send! The message shows up instantly on their phone as an official notification in your business’s name.
Read the guide to bringing customers back
My customers aren’t comfortable with phones. Will this still work?

Rest easy, everything has been reduced to the bare minimum so it works for everyone! Creating the digital loyalty card takes a few seconds and has no technical barrier:

  • On their phonejust point the camera at your QR code and fill in a short form (first name, last name, email, date of birth and gender; the phone number is optional). That’s it. The card installs in their Wallet, with no app to download and no password to remember.
  • Directly with youdead battery, forgotten phone, or a preference for human contact? You take over. The customer gives you their first and last name at the register, and you find their record in two seconds in your dashboard to give them their points.
Can I get my customer list back if I stop using Cartia?

Your data is 100% yours! At Cartia, we’re against lock-in. The database built through your digital loyalty card is your exclusive property. From the Pro plan, you can generate a CSV export of your whole customer file in one click from your dashboard, whenever you like. If you stop, you leave with all of your contacts.

How long does it take to create my digital loyalty card and generate my QR code?

5 minutes flat! After a quick sign-up to create your account, setup takes 3 express steps:

  1. The designcustomize the card with your colors, your logo and your business name.
  2. The ruleschoose between points or stamps, and set your reward threshold.
  3. Your business profileadd your contact details, your opening hours and your welcome message.

That’s it! Your QR code is generated instantly.

Head to your dashboard to download it in one click, print it, or show it on your phone to your first customers.

What happens to my customers’ data?

It stays in Europe, in line with the GDPR. Your customer data is hosted in the European Union. Cartia does not resell it: the file is yours.

You can export your customers (from Pro) or anonymize a record from the dashboard. The details are in the privacy policy and the DPA.

Who is behind Cartia?

Cartia is proudly developed by the Rationalab team.

As an agency specialized in web development and marketing, we build reliable, high-performing digital tools designed around the daily life of local business owners. You’re in good hands.

For full transparency, feel free to read the About us page or our Legal notice.

Your digital loyalty card

People check their phone 100 times a day. What if your business was right there?