Scan a loyalty card without a network: how it works
Market, food truck, basement shop or Wi-Fi outage: keep scanning digital loyalty cards offline. Included in Cartia Pro at €29.90 a month.
By business type
The journey is the same everywhere: the customer scans a QR code at the counter, fills in a short form on their phone, and their card installs in Apple Wallet or Google Wallet. What changes from one business to the next is the counter (stamps per visit or points on spend), the threshold before the reward, and the moment the QR code is presented.
The 17 pages below are grouped by the customer’s return rhythm, because that is what decides the setup. If your business isn’t listed, pick the one whose rhythm looks most like yours: the reasoning carries over.
Free plan: up to 50 customers, no credit card.
The customer comes back several times a week and doesn’t linger. Anything that lengthens the visit will be dropped by the team before the month is out: the program has to fit within the time of checkout.
The customer is served and advised, and what they spend can jump tenfold between weekdays and weekends. This is the group where points on spend are almost always fairer than the stamp.
The scan moment is the check or the order pickup, never the arrival. The counter depends on the real gap between your smallest and your biggest check.
The return follows a biological or upkeep cycle, not a whim. This is the group where a client’s absence reads most clearly — and where winning clients back, reserved for Pro and Business, is worth the most.
Repurchase follows the collection, the season or a personal date. A customer who comes back three times a year can be excellent: don’t build a threshold on a weekly frequency.
Going further
Market, food truck, basement shop or Wi-Fi outage: keep scanning digital loyalty cards offline. Included in Cartia Pro at €29.90 a month.
Win-back, weather, previews, product of the day, reviews, events, rewards: 7 drive-to-store campaigns to bring customers in with a digital loyalty card.
A stamp card in Apple Wallet or Google Wallet: what changes for you and your customers, five steps to switch from paper, and what France’s CNIL expects.
No app to install, a card that updates at every visit, messages on the lock screen: what Apple Wallet and Google Wallet change for a local shop.
The average basket + 20% rule, progressive tiers and impulse purchases: how to use loyalty tiers to lift what customers spend per visit in your shop.
Frictionless sign-up, a 30-day win-back, a date-of-birth message, off-peak offers and Google reviews: 5 ways to turn one-time visitors into regulars.
Margin math, points rules and reward costs: a step-by-step method for designing a profitable loyalty program for your shop.
Hidden costs, lost cards, win-back notifications: compare the paper stamp card with a digital loyalty card in Apple Wallet and Google Wallet.
Listed prices, free plan, setup fees and the customer-side app, solution by solution. A summary, not a ranking.
Good to know before choosing
These limits apply to all 17 business types. Better to read them now than after installation.
Crediting is done from the browser or the home-screen icon, alongside your checkout. Nothing flows up from your register software, and nothing flows down to it.
Messages go through the Wallet notification, from Pro. The card also shows when the customer passes near the shop (about 100 m): it’s the phone that shows it, not a text message.
Neither for your customers nor for you. The customer scans a QR code and fills in a short form; you scan from your browser. On the Pro and Business plans, the counter keeps working without a network: visits go out when the network returns. On the Free plan, the counter needs a connection.
Cartia counts visits and rewards, not your revenue, your average basket or your return on investment. The simulators on the business pages are estimates based on assumptions you replace.