Free up to 50 customers
A complete program, one shop, no credit card. Enough to find out whether your regulars are interested before you pay anything.
Comparison · Cartia vs Fidelatoo
Cartia vs Fidelatoo: the honest comparison
Fidelatoo and Cartia both replace the paper card with a card in Apple Wallet and Google Wallet, with no mandatory app. Fidelatoo has a single plan, Premium, at €25/month excl. VAT with a one-year commitment or €30/month excl. VAT with no commitment; Cartia offers a free plan, then a Pro with no commitment at €29.90/month incl. VAT. The difference comes down to the price including VAT, the commitment and SMS.
Fidelatoo is a loyalty app for shop owners: a single plan, Premium, with unlimited customers, points and push notifications, SMS billed on usage and a 14-day trial with no credit card.
Fidelatoo serves the French market. Its offers and prices below are those published on its French-market website, in euros, and Cartia’s prices are shown in euros too so that the amounts can be compared like for like. Offers and availability may differ outside France.
Head to head
Cartia and Fidelatoo, point by point
| Criterion | Cartia | Fidelatoo |
|---|---|---|
| Listed price | Free €0 · Pro €29.90/month (14-day trial) · Business €59.90/month, 3 locations included, then €10/month per extra shop (14-day trial) · all prices tax included | Premium: €25/month excl. VAT with a one-year commitment (paid in one go) · €30/month excl. VAT with no commitment · SMS on usage: €0.06 each |
| Approximate first-year cost (1 shop) | €0 on Free · Pro €358.80 tax included for 12 monthly payments; €287.04 tax included with annual payment (−20%) | No commitment: €360 excl. VAT (€432 incl. VAT) for 12 monthly payments · with commitment: €300 excl. VAT (€360 incl. VAT), calculated as 12 × €25 excl. VAT, total not published; “2 months free” shown, without detail |
| Setup fees | €0 - no installation fees | No setup fees shown |
| Permanent free plan | Yes - up to 50 customers, no credit card required | No - 14-day trial with all Premium features, no credit card |
| App customers must install | No - the customer scans a QR code and everything happens in the browser | Not mandatory - the card is added to the phone’s Wallet; a Fidelatoo app exists as an option |
| Apple Wallet / Google Wallet | Yes - added directly to Apple Wallet and Google Wallet | Yes - Apple Wallet and Google Wallet |
| Getting started | Program created online, printable QR kit generated | Online, self-serve; a demo is offered |
| Commitment / dependency | Monthly with no commitment; annual paid in one go for 12 months · scanning from a browser or Cartia Counter | No commitment at €30 excl. VAT (cancellation effective at the end of the month); at €25 excl. VAT, twelve firm months with no partial refund, renewed automatically |
Public sources for Fidelatoo checked on November 3, 2026. Prices are given for information only and have no contractual value: check their current price list on their website. Rows marked “to check” are those where we did not find clear public information - we prefer to say so rather than guess. Cartia’s prices come from our public catalog.
Sources: Tarifs Fidelatoo · CGV Fidelatoo
Fidelatoo shows its prices before tax: at €30/month excl. VAT, the bill is €36 incl. VAT; the €25/month excl. VAT plan comes to €30 incl. VAT a month but commits you for twelve months.
What changes with Cartia
Four concrete differences
Pro at €29.90/month, all included
14-day trial, then a flat fee: unlimited customers, no overage charges and no message credits to top up. A credit card is required to start the trial. Your bill doesn’t change when your traffic goes up.
€0 setup fees
No installation package to pay for before your first customer. You create the program, print the QR kit, and get started.
No app for customers
The customer scans the QR code at the counter and joins the program from their browser. No download to negotiate during the rush.
Straight talk
When Fidelatoo is the right choice, and when Cartia is
Fidelatoo’s strengths
- Unlimited customers, points and push notifications, with published prices (before tax) and a 14-day trial with no credit card.
- Push notifications are included; only SMS are billed on usage (€0.06 each).
- The terms of sale spell out the commitment and cancellation: the monthly plan can be cancelled at any time, the annual plan is firm.
Choose Fidelatoo if you want to send marketing SMS billed on usage, or you are ready to commit for a year to lower the monthly price.
Where Cartia keeps it simple
- The lowest price (€25/month excl. VAT) requires a firm one-year commitment, paid in one go with no partial refund; with no commitment, it is €30/month excl. VAT, i.e. €36 incl. VAT, against €29.90 tax included for Cartia Pro.
- No permanent free plan: the trial lasts 14 days, whereas Cartia stays free up to 50 customers.
- SMS are billed on usage (€0.06 each), with a balance to top up and a price that depends on the recipient’s country.
Choose Cartia if you want to start free with up to 50 customers, stay with no commitment and know the price including VAT from the start: Pro at €29.90/month tax included.
Transparency
What Cartia openly acknowledges
A comparison that only lists its own advantages helps no one. Here is where Cartia openly stands today.
- The Free plan is a real program, not a demo: Apple Wallet and Google Wallet are included from €0. CSV export, campaigns on the card and staff accounts start with the Pro plan. Email campaigns are coming soon.
- The Pro plan covers one shop. Beyond that, you need the Business plan: 3 shops and 3 programs included for €59.90/month tax included, then €10/month tax included per additional location, with no limit on the number.
- Cartia is a young platform: we don’t publish customer case studies or revenue figures that we couldn’t back up.
Frequently asked questions
Cartia or Fidelatoo: the questions that come up
Is Cartia cheaper than Fidelatoo?
With no commitment, Fidelatoo costs €30/month excl. VAT, i.e. €36 incl. VAT, against €29.90 tax included for Cartia Pro. Fidelatoo drops to €25/month excl. VAT (€30 incl. VAT) with a firm one-year commitment paid in one go. Cartia is also free up to 50 customers. SMS are billed on usage at Fidelatoo (€0.06 each); Cartia does not send SMS. Fidelatoo prices checked on November 3, 2026.
Can you cancel Fidelatoo at any time?
With no commitment, yes: cancellation takes effect at the end of the current month. With the €25/month excl. VAT plan, no: the term is a firm twelve months, with no partial refund, then renewed automatically unless cancelled before the renewal date, according to their terms of sale checked on November 3, 2026. At Cartia, Pro has no commitment.
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