Free up to 50 customers
A complete program, one shop, no credit card. Enough to find out whether your regulars are interested before you pay anything.
Comparison · Cartia vs Hellofidy
Cartia vs Hellofidy: the honest comparison
Hellofidy and Cartia both serve independent shop owners who want to replace the paper card. Hellofidy sells a single plan, with a customer app, SMS included and Click & Collect; Cartia adds the card straight to Apple Wallet and Google Wallet, with no app, and offers a free plan. The difference comes down to the card format, the free plan and the online-selling features.
Hellofidy is loyalty software for independent shops in every sector: a single plan at €29.90/month with a customer app, 50 SMS included per month, push notifications, a CRM, Google reviews and Click & Collect.
Hellofidy serves the French market. Its offers and prices below are those published on its French-market website, in euros, and Cartia’s prices are shown in euros too so that the amounts can be compared like for like. Offers and availability may differ outside France.
Head to head
Cartia and Hellofidy, point by point
| Criterion | Cartia | Hellofidy |
|---|---|---|
| Listed price | Free €0 · Pro €29.90/month (14-day trial) · Business €59.90/month, 3 locations included, then €10/month per extra shop (14-day trial) · all prices tax included | A single plan, Ultimate: €29.90/month with no commitment (shown with no mention of excl. or incl. VAT) · €27.50/month on annual payment, i.e. €329 billed per year · 7-day free trial |
| Approximate first-year cost (1 shop) | €0 on Free · Pro €358.80 tax included for 12 monthly payments; €287.04 tax included with annual payment (−20%) | €329 for 12 months on annual payment, or €358.80 (12 × €29.90) on monthly billing; excl. or incl. VAT not stated |
| Setup fees | €0 - no installation fees | No setup fees shown on the pricing page |
| Permanent free plan | Yes - up to 50 customers, no credit card required | No - no permanent free plan; 7-day trial |
| App customers must install | No - the customer scans a QR code and everything happens in the browser | Customer app with scan and points, but optional: a profile can also be found by name or phone number |
| Apple Wallet / Google Wallet | Yes - added directly to Apple Wallet and Google Wallet | No mention of Apple Wallet or Google Wallet on the pages we read |
| Getting started | Program created online, printable QR kit generated | Online, self-serve; a meeting with the team is offered |
| Commitment / dependency | Monthly with no commitment; annual paid in one go for 12 months · scanning from a browser or Cartia Counter | No commitment shown; cancellation terms not published on the pages we read |
Public sources for Hellofidy checked on November 3, 2026. Prices are given for information only and have no contractual value: check their current price list on their website. Rows marked “to check” are those where we did not find clear public information - we prefer to say so rather than guess. Cartia’s prices come from our public catalog.
Sources: Tarifs Hellofidy
Hellofidy states neither excl. nor incl. VAT on its pricing page: if €29.90 is a price before tax, the bill including VAT exceeds Cartia Pro at €29.90 incl. VAT. Ask them to confirm before comparing.
What changes with Cartia
Four concrete differences
Pro at €29.90/month, all included
14-day trial, then a flat fee: unlimited customers, no overage charges and no message credits to top up. A credit card is required to start the trial. Your bill doesn’t change when your traffic goes up.
€0 setup fees
No installation package to pay for before your first customer. You create the program, print the QR kit, and get started.
No app for customers
The customer scans the QR code at the counter and joins the program from their browser. No download to negotiate during the rush.
Straight talk
When Hellofidy is the right choice, and when Cartia is
Hellofidy’s strengths
- A single readable plan, with a 7-day trial, no commitment and direct online sign-up.
- Unlimited cards and customer records, unlimited push notifications and 50 SMS included per month; the plan adds Click & Collect and WooCommerce or Shopify sync.
Choose Hellofidy if you also sell online (Click & Collect, WooCommerce or Shopify) or you want SMS included every month.
Where Cartia keeps it simple
- The pages we read mention neither Apple Wallet nor Google Wallet: the customer goes through the app or a link, whereas Cartia’s card is added straight to Apple Wallet and Google Wallet.
- A single paid plan, with no free tier: the smallest shop pays €29.90 a month after the 7-day trial, whereas Cartia stays free up to 50 customers.
Choose Cartia if you want to try it with up to 50 customers for free, add the card to Apple Wallet and Google Wallet with no app, then move to Pro at €29.90/month tax included.
Transparency
What Cartia openly acknowledges
A comparison that only lists its own advantages helps no one. Here is where Cartia openly stands today.
- The Free plan is a real program, not a demo: Apple Wallet and Google Wallet are included from €0. CSV export, campaigns on the card and staff accounts start with the Pro plan. Email campaigns are coming soon.
- The Pro plan covers one shop. Beyond that, you need the Business plan: 3 shops and 3 programs included for €59.90/month tax included, then €10/month tax included per additional location, with no limit on the number.
- Cartia is a young platform: we don’t publish customer case studies or revenue figures that we couldn’t back up.
Frequently asked questions
Cartia or Hellofidy: the questions that come up
Is Cartia cheaper than Hellofidy?
Hellofidy shows €29.90 a month for its single plan, without saying whether that is before or after VAT; Cartia Pro costs €29.90 tax included. Cartia is also free up to 50 customers, which Hellofidy does not offer. The features differ: SMS included and Click & Collect at Hellofidy, a Wallet card at Cartia. Hellofidy prices checked on November 3, 2026.
Can the Hellofidy card be added to Apple Wallet?
We found no mention of Apple Wallet or Google Wallet on the public pages we read on November 3, 2026: the customer goes through an app, or a link and a QR code. At Cartia, the card is added straight to Apple Wallet and Google Wallet, with no app. Check with Hellofidy whether their offer has changed since.
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